Shipping policy

Introduction

By visiting, viewing, or ordering from our website you agree to acknowledge and be bound by the Terms and Conditions outlined in this agreement. This Agreement outlines the trading Terms and Conditions bound to the RseriesWheels transactions incorporating but not limited to online, fax, phone, and email orders. Furthermore, this agreement outlines specific terms of use applicable to all aspects of our website. The words “we”, “us”, “The Company”, mean RseriesWheels. The words "Customer" “you “and "your" refer to registered users, dealers, customers, resellers, associates, suppliers, or general public visitors to our Web Site. We may amend this Agreement at any time at our discretion by posting the amended terms on our Site. Any amendments to this document will be posted in the online News facility and welcome page. Except as stated below, all amended terms shall automatically be effective immediately after they are posted in the online News facility.

Governing law

The Terms and Conditions of this agreement are governed by the applicable statutory rules and regulations enforced by the Federal Government of Australia and the relevant State Government based on the location of the user purchasing the goods. It is important that users comply with the governing laws of their respective jurisdictions when accessing or purchasing from RseriesWheels.

Intended Use

All content, including but not limited to text, images, multimedia, advertisements, and downloadable material, published on the website is intended for a worldwide audience. If you access the website outside of Australia, you do so at your own risk, and you must comply with the applicable rules and regulations in your jurisdiction.

RseriesWheels recognizes that differing terms and conditions may exist between local (Australian) and international customers.

The general public, regardless of age, may view all publicly available content, and it may be copied for personal use only. Commercial use of the material is strictly prohibited unless prior written consent is obtained from RseriesWheels. Registered users can include, but are not limited to, individuals from the general public, employees, or representatives of companies, associations, governments, or other corporate entities.

Disclaimer and Limitation of Liability

All materials provided on the RseriesWheels website are offered "as is" and "as available." The company does not guarantee the accuracy, adequacy, or completeness of the content and expressly disclaims liability for any errors, misleading information, or omissions.

To the maximum extent permitted by law, RseriesWheels does not make any express, implied, or statutory warranties or representations regarding the content of the website. While the company actively works to combat malicious activities, it does not guarantee the site will always be free from harmful behavior, including but not limited to viruses, hacking, or denial-of-service attacks.

RseriesWheels also does not warrant that the website will be accessible at all times, and it disclaims any loss or damages resulting from site unavailability. To the fullest extent allowed by law, the company disclaims liability for any damages, whether direct, indirect, special, incidental, compensatory, or consequential. This includes damages related to lost or misdirected orders, lost profits, lost registrations, lost goodwill, or stolen data.

Handling Time

For products in stock, the warehouse handling time is typically 1 working day. Orders confirmed and paid for before 11:30 am (Sydney Time) are usually shipped the same day, while others will be shipped the next day. For custom-made products, such as custom forged wheels, delivery time is dependent on the production process. Customers are encouraged to request a quote and an estimated time plan by contacting Maket@RseriesWheels.com

Shipping in Australia

RseriesWheels offers local freight service throughout Australia. Shipping costs for most metro areas are automatically added at checkout and included in the total price. For customers in remote areas, a RseriesWheels representative will contact them to confirm any additional freight charges that may apply.

Shipping Period in Australia

The estimated shipping time for various regions in Australia is as follows:

  • VIC: 1-2 working days
  • NSW (ACT)/SA: 2-3 working days
  • TAS: 3-5 working days
  • QLD: 3-6 working days
  • WA: 5-8 working days
  • NT: 6-9 working days
  • New Zealand : Depending on the airfreight or the Sea shipping. 

  Note: RseriesWheels cannot deliver to PO Box addresses, and customers are required to provide a physical address to ensure successful delivery.

Shipping Overseas/International

For customers outside of Australia and New Zealand, please contact Info@RseriesWheels.com for detailed shipping information and pricing.