Warranty Policy

10-Year Structural Warranty

At Rseries Wheels, we take immense pride in the engineering, durability and design of every wheel that bears our name. We understand that choosing the right wheel is not only about aesthetics — it’s about safety, performance, and long-term value. That’s why we back our products with a robust warranty program that reflects our commitment to quality and customer satisfaction.

Every Rseries wheel is covered by a 10-year structural warranty, designed to protect against defects in materials or manufacturing that result in cracks, structural failure, or air leakage under normal driving conditions. In addition, we provide a 12-month surface finish warranty (or as specified depending on the finish type), covering issues like peeling or significant fading caused by manufacturing defects. These warranties apply to the original purchaser only, and are valid only for wheels purchased directly through Rseries or via an authorised Rseries Wheels dealer.

To ensure a smooth warranty claim process, we require three key items: (1) the laser-engraved serial number on the wheel, (2) the original proof of purchase, and (3) photographic evidence of the issue. Without all three, we may not be able to process your claim.

Our structural warranty does not cover damage caused by misuse or improper driving conditions, including but not limited to: pothole impact, gutter rash, racing, drifting, or any form of motorsport. The wheels must not be used in off-road environments unless specified. Any cracks, deformation, or failures resulting from such conditions will be considered outside the scope of warranty.

The finish warranty, while generous, also comes with limitations. Damage from harsh wheel cleaners, acid-based solutions, brake dust accumulation, or improper cleaning methods (such as automatic car washes using abrasive brushes) is not covered. We recommend hand washing with mild soap and water only, and drying with a microfibre cloth to preserve the wheel’s finish. Any wheels that have been repainted, re-powder-coated, machined or altered in any way after purchase are no longer eligible for warranty consideration on their finish.

Correct installation and tyre fitment are critical. The warranty will be voided if wheels are installed with incorrect torque, inappropriate tyre sizes (including excessive stretch), or if incorrect weight balancing methods are used. We strongly advise against clip-on wheel weights, which can damage the finish — only use stick-on weights. The use of tubeless tyres is required, and wheels should be thoroughly inspected before fitting.

Wheels sold as “factory second,” “blemished stock,” or “clearance” may still qualify for structural warranty coverage but are excluded from surface finish claims, due to their discounted nature or cosmetic imperfections already noted at sale.

At Rseries Wheels, customer satisfaction is paramount. We are committed to addressing any genuine warranty concern promptly and professionally. If you experience an issue or have questions regarding your warranty coverage, please contact us directly at Market@RseriesWheels.com with your details, and our team will assist you through the next steps.

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